At eb333, we take your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. No vague language — just straight answers.
Six things every eb333 player should know about how we handle personal information on our platform.
Every page on eb333 — from registration to withdrawal — is protected by industry-standard SSL encryption. Your personal data and payment details are transmitted securely and cannot be intercepted by third parties.
eb333 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and we'll handle your request promptly — usually within 30 days.
eb333 uses cookies only where necessary — for session management, security, and basic analytics. We don't load third-party advertising trackers or behavioural profiling scripts on our platform.
We don't hold onto your data indefinitely. eb333 retains personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. After that, it's deleted or anonymised.
If you've opted in to receive promotional emails or SMS from eb333, you can unsubscribe at any time — either through the link in any marketing message or by contacting support directly. We respect your preferences.
This Privacy Policy applies to all users of the eb333 platform, including the website at https://eb333.app and the eb333 mobile app. By using eb333, you agree to the collection and use of your data as described here.
eb333 ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and share your personal data when you register an account, make a deposit, play games, or interact with eb333 in any way.
We understand that handing over personal information requires trust. That's why we've written this policy to be as clear and direct as possible — no walls of legal text designed to confuse you. If you have questions about anything here, our support team is available 24/7 and happy to help.
This policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which contain additional information relevant to your use of eb333.
eb333 collects personal data in several ways — directly from you when you register or interact with the platform, automatically when you use our services, and occasionally from third parties for verification purposes.
The following table summarises the categories of data we collect and why:
| Data Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, gender | Account registration and age verification |
| Contact Data | Email address, phone number | Account communication and support |
| Verification Data | National ID, passport copy, proof of address | KYC compliance and fraud prevention |
| Financial Data | bKash/Nagad/Rocket account numbers, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS | Security, fraud detection, platform optimisation |
| Usage Data | Pages visited, games played, session duration | Improving user experience and responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Resolving disputes and improving support quality |
We collect only the data we genuinely need. If a piece of information is optional during registration, we'll make that clear. You are never required to provide more than what is necessary to use the platform.
eb333 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was collected. Here is how your data is used:
Important: eb333 will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision.
eb333 processes your personal data on one or more of the following legal grounds:
eb333 does not sell your personal data. We share it only in the following limited circumstances, and only with parties who are contractually obligated to handle it securely:
All third parties who process data on behalf of eb333 are bound by data processing agreements that require them to maintain appropriate security standards and use your data only for the specified purpose.
eb333 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use the following types of cookies:
eb333 does not use advertising cookies or third-party behavioural tracking scripts. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent some features of the platform from working correctly.
eb333 retains your personal data for as long as your account is active and for a reasonable period thereafter, in accordance with our legal obligations. Specific retention periods are as follows:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As an eb333 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].
Request a copy of all personal data eb333 holds about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your data where there is no legal reason to retain it.
Ask us to limit how we use your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
We aim to respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.
eb333 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These include:
Data Breach Response: In the unlikely event of a data breach that poses a risk to your rights, eb333 will notify affected players and relevant authorities within 72 hours of becoming aware of the breach, in accordance with applicable law.
While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.
eb333 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe a minor has accessed eb333, please contact us immediately at [email protected] so we can take appropriate action.
eb333 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.
For significant changes that materially affect how we use your data, we will notify registered players by email before the changes take effect. Your continued use of eb333 after the effective date of any changes constitutes your acceptance of the updated policy.
We recommend reviewing this page periodically so you stay informed about how eb333 protects your privacy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way eb333 handles your personal data, please get in touch with our team:
For data rights requests — such as access, correction, or deletion — please email us with the subject line "Data Rights Request" and include your registered email address so we can locate your account.